🌟 Welcome to Shimmer & Shine Cleaning Company
Thank you for trusting us to make your home sparkle! ✨
We’re so happy to have you join the Shimmer & Shine family! Your time is valuable, and our goal is to give you back more of it — by creating clean, cozy, and stress-free spaces where you can breathe, relax, and enjoy life’s moments.
💫 Our Mission
To deliver dependable, detailed, and delightfully fresh cleanings that bring comfort, peace, and pride to every home we touch.
🤝 What Sets Us Apart
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Consistency you can count on – the same trusted cleaners whenever possible.
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Attention to detail – we clean as if it were our own home.
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Easy communication – text, call, or message anytime.
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Kindness & care – your home (and pets!) are treated like family.
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Community connection – you’re not just a client, you’re part of the sparkle squad!
✨ No contracts, no mileage fees — just honest, reliable cleaning with heart.
Payment methods: Cash, Check, and Venmo/Cash app/Paypal!
🧽 Scheduling & Policies
No contracts. No stress. Just sparkle. ✨
At Shimmer & Shine, we keep things easy — but a few quick guidelines help us stay on the same page:
🕒 Scheduling
Bookings are first-come, first-serve. Reserve early to get your preferred time — we fill up fast, especially around holidays!
❌ Cancellations
Life happens! Please give at least 24 hours notice if you need to reschedule or cancel. We’ll always confirm a day or two in advance.
💵 Payments
Payment is due at the time of service unless arranged otherwise.
We accept Cash, Check, and Venmo/Cash app/Paypal!
🏠 Access
Not going to be home? No problem! Just let us know how to safely enter — key, door code, etc.
💜 Respect & Safety
We treat your home with the same care we would our own. For safety reasons, we can’t handle hazardous materials or biohazards.
🌼 How to Prepare for Your Cleaning
To help us give you the sparkliest clean possible:
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Tidy up personal items, toys, and clutter
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Let us know any “do not clean” areas or special products to use
Think of it as a little “pre-clean stretch” — it helps us bring our A-game!
❓ FAQs
Q: Do I need to be home?
A: Nope! Many clients provide a key or code so they can run errands while we clean.
Q: Do you bring your own supplies?
A: Yes — fully stocked and ready to shine! If you prefer we use yours, just let us know.
Q: What if I need something special done?
A: Just ask! We’ll confirm if it’s included or if it’s an add-on.
Q: Do you offer one-time cleanings?
A: Absolutely! Perfect for move-ins, move-outs, or just because. 💜
Q: How long does each cleaning take?
A: Standard averages 1-3 hours, Deep 2-4 hours, Move in/out 3-5 hours
Q: Do you clean larger homes?
A: Yes! Homes larger than 5 bed / 4 bath are happily accommodated with a custom quote to ensure proper time and care.